Groupon Company
The Groupon
Company is a deal of the day website, which provides its customers with
discount gift certificates that can be used in local and national companies.
Groupon started its operations from Chicago in 2008. Up to 2010, the Groupon
Company has spread its services to 150 markets in North American and 100
markets in Asia, South America and Europe. The company has registered users up
to 35 million.
At the first year
of its earning release in 2011 as a public company, it has made a loss of $9.8
million, which has badly disappointed the investors of the company. Like
Netscape, the Groupon Company has failed to capture the value and despite many promises, its
performance was contrary. The Groupon
cannot sustain its competitive advantage in the market because the customers of
Groupon are not willing to pay it even the cost of its products. This is just
because it could not have maintained its value. As the Groupon grows, its costs
are skyrocketing as a percentage of its revenue.
Marketing expenses
rose to 37 percent from 15 percent, which is far greater increase than its
competitors are. The selling and administrative costs rose to 33 percent form
25 percent.The reason for
this phenomenon is the lack of long-term relationships with its customers,
which has, lessens the revenues for investors. Moreover, there was a lack of
loyal employees, which in turn generated the deficiency of loyal customers.
This lack of loyalty and sustainable relationship has affected the long-term
competitive advantage of the Groupon Company. (Peter, 2011)
Nucor Steel and Competitive
Advantage
Nucor Steel Company’s social
ecology has made the company capable to excel the three tasks regarding the
accumulation of knowledge:
1. Creation of knowledge form the
direct experiments
2. Getting or acquiring the
external knowledge
3. Retain the knowledge that is
created externally
The Nucor Steel
got the access to the superior human capital by finding the skilled and
hardworking plants in the urban areas. The company attained a competitive advantage
by attaining a leading position in those locations by offering the highest
compensation packages to the employees and thus inclined them to work with the
company. The company attained such a popularity that some 1200 people applied
for only eight job positions. In this way, the company became able to make
superior it’s hiring and selection criteria and employed the dedicated, goal
oriented and self-reliant people for the company.
The companies like
the Groupon, having the all other skills to successfully operate the business
in the market have the wide variety of chances to become superior by attaining
the competitive advantage in any area of their business. They can build the
foundation by investing in the continuous and on the job training and orientation
programs to cultivate the skilled marketing personnel in the company.
Just like the
Nucor Steel, the Groupon can motivate the talented individuals by offering the
rewards for the better productivity. In simple words, the incentives should be
the function of output. In this way, the employees can get the good chances of
growth by discovering the new techniques of performance. (Joseph, 2010)
References
Joseph,
D. M. (2010, 01 22). How Companies Rebuild Competitive Advantage. Retrieved 02
06, 2014, from Bloomberg Business Week:
Peter,
C. (2011). Memo to SEC: Groupon Has No Competitive Advantage, Stop Its IPO.
Forbes, 10.
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